Delmar Learning's Admissions Training ModulesAdmissions representatives have a difficult job that is crucial to the success of the entire institution. Training representatives beyond orientation is a formidable task. Even seasoned admissions staff need to be reminded of basic strategies or perhaps learn new tips and tricks every now and then to improve conversion rates. Delmar Learning is proud to provide a brand new training program for admissions representatives that is individualized, online, and effective at improving recruiting processes while allowing administrators to assess the performance as well as reduce turnover of those participating in the two courses offered. This entirely online, self-paced program consists of 2 separate modules that will provide admissions representatives with broad, yet intensive training by showing them the importance of structured and consistent strategy for turning a lead into an enrolled, sitting, and successful student. |
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Module 1: Welcome to Admissions Sales Section 1: Product Knowledge Section 2: The Admissions Process Section 3: The Telephone Interview Section 4: The Face-to-Face Interview Section 5: Follow-up ISBN: 1418050431 List Price: $132.95 |
Module 2: Improve Your Admissions Sales Section 1: Skills Development Section 2: Turning a lead into an On-Campus interview Section 3: The Face-to-Face Interview Section 4: Last Steps of the Face-to-Face Interview Section 5: Final Steps ISBN: 141805044X List Price: $132.95 |
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